Privacy Policy
Vividly respects your privacy. This policy explains what personal data we collect, how we use it, and the rights you have over it.
Data we collect
- Contact and delivery details you give us at checkout — name, email, phone and address.
- Your order history.
- Payment is handled by our payment provider — we never see or store your full card details.
- Basic technical data (such as your IP address and browser) used to keep the site secure and running.
How we use your data
- To process, deliver and support your orders.
- To send order confirmations and shipping updates.
- To reply to your questions.
- To send marketing emails only if you have opted in.
- To meet our legal and tax obligations.
Sharing your data
We share your data only with the partners needed to fulfil your order — our payment provider and the courier or locker network delivering your parcel. We never sell your personal data.
Your rights
You can ask us to access, correct or delete your personal data, or to stop sending you marketing, at any time. Just email hello@vividly.gr and we’ll take care of it.